Crypto Exchange Hack Checklist: 10 Steps to Protect Your Account

If you hear that a crypto exchange has suffered a security incident, protect your account before acting on the news. Use official updates, secure your login, review account activity and never share your password, OTP, recovery phrase or transaction PIN.

10 steps to protect your crypto account

1. Read updates from the exchange website or verified app notice.
2. Do not click links in forwarded messages or replies from unknown accounts.
3. Change your password if you reused it elsewhere.
4. Use a strong, unique password for every financial account.
5. Turn on two-factor authentication where available.
6. Review recent logins, devices and account activity.
7. Check wallet addresses carefully before every transfer.
8. Never share an OTP, recovery phrase, password or transaction PIN.
9. Save transaction references and screenshots of completed actions.
10. Contact official support if you see a transaction or login you do not recognise.

How scammers use hack news

Scammers often copy a real news headline, then create fake support accounts, phishing pages and false withdrawal forms. They may promise a refund or ask for a seed phrase. Legitimate support teams do not need your password, OTP or recovery phrase.

How to confirm a security update

• Check the exchange website and app first.
• Match the update with a verified official social account.
• Check the URL letter by letter before logging in.
• Avoid urgent messages that demand an immediate transfer.

Frequently asked questions

Should I move crypto after every hack headline?

Do not act from panic. First verify the news, review the official update and check your account security.

What should I do if I clicked a suspicious link?

Change your password, review recent activity and contact official support through the website or app.

What should I do if I shared an OTP?

Secure your account immediately and contact official support. Do not share further details with anyone.

Read how to avoid crypto scams in Nigeria, why exchanges ask for KYC and how to receive USDT safely. See the MyKalt FAQ for account-safety guidance.