An exchange status page or official support notice may explain maintenance, delays or service interruptions. Use only links inside the official app or verified website, and do not trust messages that request passwords, OTPs or a transfer to “fix” an account.
Official channels
Start from the app or official website.
What to look for
Check the date, affected service and expected next update.
Avoid impersonators
Real support should not ask for your recovery phrase or PIN.
Frequently asked questions
What is the safest first step?
Start from an official source, read the details carefully and avoid sharing security codes.
Where can I find more guidance?
Use MyKalt’s official resources and support channels for account-specific help.
What should I keep after a transaction?
Keep the official transaction reference or receipt, without sharing private security information.
Share this article