Legal entity: Kalt Technologies Limited, trading as MyKalt
Website: https://mykalt.com
Introduction
Your privacy matters to MyKalt. This Privacy Policy explains how we collect, use, protect and share personal information when you use our mobile application, website and related services, as well as the choices and rights available to you.
In this Privacy Policy, “MyKalt”, “we”, “us” and “our” mean Kalt Technologies Limited, trading as MyKalt. “You” and “your” mean the person whose personal information we process or who uses the Services.
1. Scope and data we collect
This policy applies to MyKalt's mobile application and related web services. The information we process depends on how you interact with us and which services you choose to use.
Information you provide directly
You may give us personal information when you create or update an account, request a service, contact us, respond to a survey, take part in a promotion, or otherwise communicate with us. This may include:
- your name, email address, telephone number, date of birth, username and optional profile details; and
- other information that you choose to provide where it is necessary to provide or support a Service.
Where verification is required, we may request the information reasonably needed for that purpose. Please provide only accurate information that you are authorised to provide.
Information created when you use MyKalt
We may collect information about how you access and use the Services where this is necessary to operate, protect, support and improve them.
Information from authorised sources
Where lawful and appropriate, we may receive additional information needed to provide the Services, protect users, meet legal obligations or prevent misuse.
We use cookies and similar technologies as described in the Cookies Policy.
2. Why and how we use data
We use data to create and administer accounts; authenticate users; provide and support the Services; prevent fraud and unauthorised access; conduct KYC and legal/compliance review; respond to support requests; deliver service and security notices; maintain records; and improve service reliability. Optional marketing and product-update communications use the preferences held in account settings.
Our legal bases under the Nigeria Data Protection Act 2023 may include performance of our contract with you, compliance with legal obligations, legitimate interests such as security, fraud prevention and service integrity, protection of vital interests where applicable, and consent where required, including optional marketing choices. We do not make claims about solely automated decisions with legal or similarly significant effects; implemented fraud decisions can route operations to review or block them.
3. Sharing and international transfers
We may share personal information with trusted third parties where necessary to provide the Services, protect users, meet legal obligations or respond to lawful requests. We apply appropriate safeguards to information shared or transferred in accordance with applicable law.
4. Security, retention and deletion
We use safeguards designed to protect personal information against unauthorised access, loss, misuse or disclosure. No system is guaranteed secure. We retain information only for as long as necessary for the purposes described in this policy and as required or permitted by law.
5. Your rights and contact
Subject to applicable law and lawful exemptions, you may request access, correction, deletion, restriction or objection, portability where applicable, or withdrawal of consent. You may update relevant account data and marketing preferences in the app. You may complain to the Nigeria Data Protection Commission.
Privacy contact: [email protected] or Nigeria Data Protection Commission [email protected]
We do not knowingly target children; eligibility is addressed in the Terms of Service. We may revise this policy and will publish the updated version.